Privacy Policy

Information We Collect and When

When you fill in the contact form on the site, you submit your name, email address and any message you write. This happens only when you choose to send us a query or feedback. Our web server also automatically records your IP address, the type of browser you use, and which pages you view. This data is collected each time you visit the lobby.

Cookies and Turning Them Off

The site uses cookies to remember your preferences and to analyse traffic. These small files help the lobby function smoothly and improve your visit. If you disable cookies in your browser, some features may not work as intended. You may still access the site, but personalisation and certain functions will be limited.

Your Rights to Access and Deletion

You may request a copy of the personal data we hold about you at any time. Simply use the contact page to submit your request, and we will respond promptly. You can also ask for your data to be deleted. We will honour such requests unless we are legally required to retain the information for a specific reason.

Why Each Type of Data Is Held

Contact form submissions are held so we can reply to your questions or requests. Without this information, we would not be able to assist you. Server logs are kept to maintain security, diagnose technical issues, and improve the site experience. They help us understand how visitors use the platform.

Who Data Is Shared With

We share data with analytics and hosting providers who act only on our instructions. These partners help us understand site usage and keep the platform running. Your personal data is never sold to third parties. We do not share it for marketing or any other purpose beyond what is described in this policy.

How Long Records Are Kept

Contact form messages and their associated data are retained only as long as needed to resolve your enquiry. Once the matter is closed, they are deleted. Server logs are stored for a reasonable period for analysis and then securely removed. We do not hold any data longer than necessary for its original purpose.

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